What is ServiceNow AI Passport?

Identity and access management is the area of computer security concerned with making sure the right users have the appropriate access to technology resources. The problem grows when the "users" are software AI agents that act on their own, because someone has to define and check what each one is allowed to do. ServiceNow AI Passport, announced on 15 October 2026, is the maker's answer to that problem: it describes it as a cryptographically signed credential that an AI agent refers to at runtime to verify its authorized scope. The maker presents it as an authority layer that gives organisations control over what AI agents and Model Context Protocol (MCP) servers (programs that give AI agents access to tools and data) are authorized to do, and says it is built on open specifications so other governance products, identity providers or other systems that enforce access rules can work with it.

Written from primary sources and reference pages, and checked against them by an independent AI fact-checker. Drafted with AI assistance.