What is Pindrop BotStopper?

Phone calls are one route for fraud: voice phishing uses telephony to carry out phishing attacks, tricking people into giving up sensitive information. A newer difficulty is that software, not only people, now places calls, and Pindrop says most contact centres cannot tell a legitimate automated caller from a malicious one. A bot is a software application that runs automated tasks over the internet. Pindrop BotStopper is a product from the company Pindrop that, as the maker describes it, tells a business whether a caller is a human or a machine, so the business can decide what gets through. Pindrop launched it as a standalone offering on September 16, 2026.

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